Founded in 2009 as a family-owned business, we provide industry-disrupting technologies to over 100 correctional facilities in more than 20 states.
We were the first to bring kiosk-based electronic messaging to County jail facilities, and the first to provide offsite postal mail processing with electronic delivery
for any correctional institution with our patented MailGuard Postal Mail Elimination® system.
We continue to disrupt the inmate communications market with 100% commissions on telephone revenue with our industry-leading inmate telephone system.
2009 — Developed first two-way inmate electronic communications platform in corrections
2010 — Developed industry-leading electronic request system
2015 — Developed MailGuard®, the first and only Patented Postal Mail Elimination system for corrections
2016 — Deployed the SmartTablet™ bringing free education and lowest-cost entertainment options to inmates
2018 — Acquired the first and longest running inmate calling platform in corrections est. 1986
2018 — Acquired the first VOIP inmate calling platform in corrections est. 2002
2018 — 100% Phone commission. Smart Communications returns all phone revenue to agency
2019 — Deployed next-generation SmartVisit™ video visitation platform to replace previous platform
2020 — Provided support for video arraignment, funeral visits, and other special-case visitation in support of COVID-19 social distancing efforts
Serving over 100 correctional facilities across more than 20 States, Smart Communications is a national provider of inmate communications services.
The days of smoke and mirrors are over, Smart Communications is the new industry leader. Are you ready to take your inmate communications to the next level?